Terms of Use

Last updated: 3 October 2026

These terms apply when you use the Thallu Vandi Kadai website (thalluvandikadai.in), the customer app or the vendor app. By signing in or using the service you agree to them and to our Privacy Policy. If you do not agree, please do not use it.

1. Who can use it

You must be 18 or older. You must give a real mobile number that is yours. One person, one account.

2. What the service is, and is not

• Thallu Vandi Kadai helps customers find vendors who are open nearby. We are a listing and discovery service. We do not sell food or goods, take orders, or deliver. Any sale is between the customer and the vendor.
• Vendor positions come from the vendors' phones and can be late, missing or wrong. A “LIVE” badge means the vendor reported a position recently; it is not a promise they are still there.
• A customer's “I want” request tells a vendor that people nearby are interested. It is not an order and the vendor does not have to come.
• Prices, quality, hygiene, licences (including food safety registration) and taxes are the vendor's responsibility.

3. Your account

• You sign in with a code sent to your phone. Do not share your code or let others use your account.
• You are responsible for what happens under your account. Tell us at once if you think it has been misused.
• We may block or remove an account that breaks these terms, is used to cheat or harm others, or puts the service at risk. You can delete your account any time (see the Privacy Policy).

4. Customers

• Do not send fake or repeated requests, abuse or threaten vendors, or try to find out other people's details.
• Do not copy the vendor list or map data in bulk, or use the service to build a competing one.

5. Vendors

• Give true details (your name, shop, category, area, menu and prices) and keep them up to date. Do not pretend to be someone else.
• Go LIVE only when you are actually there and selling. By going live you agree that your position is shown publicly and that your route is saved, as the Privacy Policy explains.
• Photos, menu text and other content you add must be yours to use. You allow us to show it on the website and in the apps, and to use it to promote your page, for as long as your account exists.
• You are responsible for your licences, the bills you issue, your records and your taxes. The billing screen is a tool for your convenience; it is not tax or accounting advice.
• Customer payments by UPI go directly to your account. We never hold or touch that money.

6. Plans, payments and refunds

• New vendors get a free trial. After that, vendors choose a paid plan (Basic, Plus or Pro). The prices and exactly what each plan includes are shown in the vendor app and on the vendor website, and may change; a change applies from your next paid period, not the one you already paid for.
• Each payment buys 30 days. You can pay online or by UPI and we activate your plan once the payment is confirmed. If your plan ends, your data is kept, but features that belong to a higher plan are locked until you renew.
• Extras, such as priority passes, reels and boosts, are paid separately or included in some plans, as shown when you buy.
• Refunds. If you were charged by mistake, charged twice, or paid and the plan or extra was not activated, tell us within 7 days and we will refund the amount to the account you paid from. Once a paid period or extra has been activated and delivered, it is not refundable, except where the law says otherwise.

7. Referral programme

If you invite another vendor with your code, you can earn free days once that vendor makes a real payment, after a short holding period. Rewards are limited per year. We may cancel rewards (and take back days already given) that come from fake accounts, self-referral, refunded payments or other misuse.

8. What you must not do

• Break the law, or use the service to cheat, spam, harass or mislead.
• Send false locations, fake bills or fake requests, or interfere with how the service works.
• Try to get into accounts, systems or data that are not yours, or to overload the service.
• Copy, resell or reverse-engineer the service, or use our name and logo to suggest we endorse you.

9. Our rights over the service

The Thallu Vandi Kadai name, logo, apps and website belong to us. We can change, pause or stop any part of the service. We try to give notice of big changes, but sometimes cannot (for example for security or legal reasons).

10. Limits of our responsibility

The service is provided “as is”. We work to keep it accurate and available but cannot promise it will always be, or that a vendor will be where the map says. To the extent the law allows, we are not responsible for what a vendor sells or does, for a customer's experience with a vendor, for a position that is late or wrong, or for losses from the service being down. Nothing in these terms limits any right you have under law that cannot be limited.

11. Governing law

These terms are governed by the laws of India. Disputes will be decided by the courts at Coimbatore, Tamil Nadu, unless the law gives you the right to go elsewhere.

12. Changes and contact

We may update these terms and will change the date above when we do; for important changes we will also tell you in the app or on the website. Using the service after a change means you accept it. Questions or complaints: +919003817379.